Terms of Use for IslandProExplorer.com

Effective Date: 07 December 2024

Welcome to IslandPro Explorer! By accessing or using our website (islandproexplorer.com) and services, you agree to comply with the following Terms of Use. Please read these terms carefully before engaging with our platform.

1. General Information

1.1 These Terms of Use apply to the website and services provided by:
IslandPro Explorer
112 Lavender St., Level 3 #03-00, Singapore, 338728
📧 Email: [email protected]
📞 Phone: +65 6732 3432

1.2 By using this website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian if under 18.

2. Use of the Website

2.1 Permitted Use:

  • You may use our website to browse tours, book services, and access related information.
  • All content is for personal and non-commercial use unless explicitly authorized by IslandPro Explorer.

2.2 Prohibited Activities:

  • Using the website for illegal purposes or in violation of applicable laws.
  • Copying, distributing, or modifying any content without prior written consent.
  • Introducing harmful software, attempting unauthorized access, or interfering with website functionality.

3. Bookings and Payments

3.1 Booking Process:

  • Tours and services must be booked through our website or by contacting us directly.
  • Your booking is confirmed only after full payment is received.

3.2 Pricing and Payment:

  • Prices are listed in Singapore Dollars (SGD) and include applicable taxes unless otherwise stated.
  • Payments must be made through our secure payment gateway.

3.3 Cancellation and Refund Policy:

  • Cancellations by Customer:
    • Cancellations made at least 7 days before the scheduled tour are eligible for a full refund.
    • Cancellations within 7 days are non-refundable unless otherwise stated.
  • Cancellations by IslandPro Explorer:
    • If we cancel a tour due to unforeseen circumstances (e.g., weather conditions), you will receive a full refund or an option to reschedule.

4. Liability and Safety

4.1 Assumption of Risk:

  • Participation in outdoor and water-based activities involves inherent risks. By joining, you acknowledge these risks and agree to participate at your own discretion.

4.2 Safety Guidelines:

  • All participants must follow instructions provided by IslandPro Explorer guides and staff.
  • Failure to adhere to safety guidelines may result in removal from the activity without refund.

4.3 Limitation of Liability:

  • IslandPro Explorer is not liable for injuries, damages, or losses incurred during tours or activities, except in cases of proven negligence.

5. Intellectual Property

5.1 All content on this website, including text, images, graphics, and videos, is the intellectual property of IslandPro Explorer or its licensors. 5.2 Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

6. Privacy and Cookies

6.1 Privacy Policy:

  • Your personal data is collected and used in accordance with our Privacy Policy.

6.2 Cookies:

  • This website uses cookies to enhance your browsing experience. By continuing to use the site, you consent to our use of cookies as outlined in our Privacy Policy.

7. Participation in Tours and Events

7.1 Participation in tours, events, or activities requires prior registration and adherence to the provided guidelines.

7.2 IslandPro Explorer reserves the right to cancel or reschedule tours or events and will provide refunds or alternative arrangements when applicable.

8. Changes to Terms

IslandPro Explorer reserves the right to update or amend these Terms of Use at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised terms.

9. Governing Law and Dispute Resolution

9.1 These Terms of Use are governed by the laws of Singapore. 9.2 Any disputes arising from the use of our website or services shall be resolved exclusively in the courts of Singapore.

10. Contact Us

For any questions or concerns regarding these Terms of Use, please contact us:

📧 Email: [email protected]
📞 Phone: +65 6732 3432
📍 Address: 112 Lavender St., Level 3 #03-00, Singapore, 338728